Privacy Policy

Effective Date: June, 20, 2025

Eco Carbon Foam (“we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website, https://ecocarbonfoam.ca. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect the following types of personal information when you visit our website or interact with us:

  • Contact Information: such as your name, email address, phone number, and mailing address if you contact us through forms or email.

  • Usage Data: including your IP address, browser type, operating system, referring URLs, and pages viewed—collected through cookies and analytics tools.

  • Inquiry or Quote Details: any information you voluntarily provide to us when requesting a service, quote, or consultation.

2. How We Use Your Information

The information we collect may be used to:

  • Respond to inquiries or provide requested information.

  • Process quotes or service requests.

  • Improve the performance and usability of our website.

  • Communicate updates or important service-related messages.

  • Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

3.  Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Understand how visitors interact with our website.

  • Enhance user experience and site functionality.

  • Collect anonymous traffic data via services such as Google Analytics.

You may choose to disable cookies through your browser settings, although this may affect website functionality.

4.  Third-Party Services

Our website may contain links to external websites or use third-party services (e.g., Google Maps, analytics tools). These third parties may collect data in accordance with their own privacy policies, which we encourage you to review.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Security

We take reasonable technical and organizational precautions to safeguard your personal information against loss, theft, unauthorized access, disclosure, or modification.

7. Your Rights

You have the right to:

  • Access and review your personal information held by us.

  • Request corrections to any inaccurate or outdated information.

  • Withdraw your consent to our use of your information, subject to legal or contractual restrictions.

To exercise these rights, please contact us using the information below.

8. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact:

Eco Carbon Foam

Thunder Bay, Ontario, Canada

Email: sales@ecocarbonfoam.ca

Phone: 1-807-252-8481

9.  Policy Updates

We may update this Privacy Policy from time to time. The most recent version will always be posted on our website with the effective date noted above.